Skip to main content
New accounts: Apple Developer Accounts typically take 3 days from purchase to process and may require ID verification. You’ll receive a “Welcome to The Developer Program” email when your account is ready. You cannot publish apps until your account is fully active.

​
Quick Checklist

Use this checklist to verify your Apple Developer Account is active and ready to use:
  • Membership Status shows "Active" (not Pending, Expired, or Incomplete)
  • Program Type shows Individual or Organization
  • You can access App Store Connect dashboard
  • You have Admin access to the Individual or Organization account you plan to publish through
  • Team and Provider match - If you belong to multiple Developer Teams/Providers, ensure the Team and Provider match for the build to publish
  • Agreements are Active (no pending or expired agreements)
  • Paid Apps Agreement is Active (required for monetization)
  • Banking and Tax Information is complete (required for receiving payments)
If all items are checked ✅, your account is ready to publish and monetize apps!

​
Step-by-Step Verification

​
1. Check Membership Status

  1. Go to developer.apple.com/account
  2. Sign in with your Apple ID
  3. Click Membership in the left menu
  4. Verify:
    • Program Type: Should show "Individual" or "Organization"
    • Status: Must show "Active" ✅
If you see "Join the Apple Developer Program" or the status is not Active, your enrollment isn’t complete. Complete your enrollment or contact Apple Support.

​
2. Verify App Store Connect Access

  1. Go to appstoreconnect.apple.com
  2. Sign in with the same Apple ID
  3. You should see the main dashboard with options like:
    • Apps (or "My Apps")
    • Users and Access
    • Sales and Trends
If you see a message saying you’re not enrolled or don’t have access, your account is not ready. Complete your enrollment on the Apple Developer site or contact Apple Support.

​
3. Verify Admin Access

You must have Admin (or Account Holder) access to the Individual or Organization account you plan to publish through. This is required to sign builds, manage certificates, and submit apps to the App Store.
  1. In App Store Connect, go to Users and Access
  2. Verify your Apple ID is listed with Admin or Account Holder role
  3. If you’re part of an Organization account, ensure you’re added to the correct team
  4. In Apple Developer Portal, verify your role under People (for Organization accounts)
Only Account Holder and Admin roles can sign builds and publish apps. If you have a different role (like App Manager or Developer), you’ll need to request Admin access from your organization’s Account Holder, or use an account where you have Admin privileges.

​
4. Verify Team and Provider Match

When publishing through our system, if you belong to multiple Developer Teams or Providers, the Team and Provider must match for the build to publish successfully. This ensures the signing identity aligns with the provider entity in App Store Connect. What are Team and Provider?
  • Team refers to your Apple Developer Program team (Individual or Organization), identified by a Team Name and Team ID
  • Provider is the legal entity/provider name tied to your account in App Store Connect
How to verify they match:
  1. Find your Team information:
  2. Check your Provider in App Store Connect:
    • In App Store Connect, the Provider name should match your Team Name or Team ID
    • This is typically visible in your account settings or when uploading builds
  3. If you have multiple teams:
    • Ensure you’re using the correct Team ID when building and signing your app
    • The Provider in App Store Connect must correspond to the same Team that signed the build
    • Verify your Apple ID has access to the correct team in both Developer Portal and App Store Connect
Team and Provider Mismatch Error: If you see "Team and Provider must match for the build to publish", this means the Team ID used to sign your build doesn’t match the Provider configured in App Store Connect. Ensure you’re using the correct Team/Provider combination when publishing through our system.

​
5. Check Agreements Status

Agreements must be active before you can publish apps. For monetization, banking and paid apps agreements are critical:
  1. In App Store Connect, click Agreements, Tax, and Banking (under Business menu)
  2. Verify all required agreements show "Active"
  3. Check Paid Apps Agreement - Must be Active if you plan to monetize your app
  4. Verify Banking Information - Complete all required banking details to receive payments from Apple
  5. Verify Tax Information - Complete tax forms (W-9 for US, or equivalent for your country)
  6. Check for any items marked:
    • ❌ Pending
    • ❌ Incomplete
    • ❌ Expired
For Monetization: You cannot receive payments from Apple until the Paid Apps Agreement is Active and your Banking and Tax information is complete. These are required even if your app is free but includes in-app purchases or subscriptions.

​
Common Issues

If you are having trouble with submitting your app in our system, such as not seeing a confirmation from Apple after submission, the following items are the most common culprits!

​
Account Still Processing

If your account shows "Pending" or you can’t access App Store Connect:
  • Wait for Apple’s email confirmation ("Welcome to The Developer Program")
  • Check your email for any verification requests from Apple
  • New accounts typically take 3 days from purchase to process

​
Expired Membership

If your membership shows "Expired":

​
Insufficient Access Permissions

If you don’t have Admin or Account Holder access:
  • For Individual accounts: You should automatically have Account Holder access. If not, contact Apple Support
  • For Organization accounts: Request Admin access from your organization’s Account Holder
  • Verify your role in App Store Connect > Users and Access and Apple Developer Portal > People
  • Only Account Holder and Admin roles can sign builds and publish apps to the App Store

​
Team and Provider Mismatch

If you see "Team and Provider must match for the build to publish":
  • Check your Team ID: Go to developer.apple.com/account → Membership and note your Team ID
  • Verify Provider match: Ensure the Provider in App Store Connect matches your Team Name or Team ID
  • Multiple teams: If you belong to multiple Developer Teams, ensure you’re using the correct Team/Provider combination when building and publishing
  • Check signing settings: Verify your build is signed with the correct Team ID that matches your App Store Connect Provider
  • Regenerate certificates: If needed, regenerate certificates and provisioning profiles under the correct team

​
Agreements Not Active

If agreements show as Pending or Incomplete:
  • Complete Banking Information - Required to receive payments. Go to Agreements, Tax, and Banking and add your bank account details
  • Complete Tax Information - Required for all developers. Submit W-9 (US) or equivalent tax form for your country
  • Accept Paid Apps Agreement - Required for any monetization (paid apps, in-app purchases, subscriptions)
  • Review and accept any pending agreements
  • Contact Apple Support if issues persist
Important for Monetization: Even if your app is free, you must complete banking and tax information and accept the Paid Apps Agreement if you plan to offer in-app purchases or subscriptions through RevenueCat or other payment systems.

​
Need Help?

If you’ve verified all checklist items but still can’t submit to Apple:
  • Email us at [email protected] with:
    • Screenshot of your Membership page
    • Screenshot of your Agreements page (if applicable)
    • Description of the issue you’re experiencing